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September 29
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I despise automated response systems.  “I hate you; die” should be an option.  When I do actually get a person on the line, they have me re-verify my life to them.  Date of birth.  "Dude, I just gave it to the system!  Why ask me three times for it?"  And I’m always, "MA’AM."  I wonder if you really cussed someone out what would happen.  I’d never do such a thing, as I’m aware it’s never their fault.  Okay, never isn’t quite right  I wonder if you get reported or if they say, "Ma’am, I really don’t appreciate your tone," sounding like Sigourney Weaver in Working Girl when told she has a bony ass.  Damn, if someone said that to me, I’d touch mine and respond with a "Ya think?"  Then, I’d smile and order a milkshake.   

I’m not sure there’s anything worse than medical claim forms and dealing with insurance operators.  Yes, it does get worse.  Sorry, but insurance operators with accents are worse.  Foreign accents, where I don’t understand every other word.  The Duane Reade prescription counter is a close second.  I’ve been on hold for 38 minutes!  You can cook Rachel Ray in that time.